OUR STAKEHOLDER NEEDS AND EXPECTATIONS
BUILDING VALUE AND RELATIONSHIPS WITH OUR STAKEHOLDERS
Building and maintaining trust and respect with our various stakeholders positively impacts our reputation and is essential in addressing risks and opportunities. While we strive to respond timeously and appropriately to issues raised during our interactions, the COVID-19 pandemic has reinforced how we create a more equitable future as our stakeholders’ needs have evolved with these developments and new trends.
We believe that the strength of our relationships with our key stakeholders is critical to achieving our strategic objectives and creating mutual value for the Company and our stakeholders. As such, our stakeholder management approach involves gaining a thorough understanding of key stakeholders and assessing the matters that are material to them, including risks and opportunities. Our approach manages stakeholders’ expectations and how much material matters impact them and the Group.